At Beckett Voyage, we are committed to delivering your travel products quickly and securely. Below is our shipping policy to ensure transparency and convenience for our customers.

1. Shipping Methods We offer the following shipping methods:

  • Standard Delivery: Products are shipped directly to your provided address.
  • Cash on Delivery (COD): Payments for orders are collected by our delivery agents at the time of product delivery.

2. Shipping Time

  • Processing Time: Orders are processed and shipped within 1–2 business days after receiving confirmation of your order.
  • Delivery Time: Delivery typically takes between 5 to 7 business days after the order has been processed, depending on the delivery location.
    • For remote or less accessible areas, delivery may take slightly longer.
    • Delivery times may vary during peak seasons or due to unforeseen circumstances such as holidays or weather conditions.

3. Shipping Charges

  • Shipping Fees: Shipping is free on all orders within the areas we serve, subject to the terms of this policy.
  • COD Fees: No additional charges for opting for the cash on delivery (COD) payment method.

4. Delivery Areas

  •  You will be notified during checkout if your location is eligible for delivery.

5. Order Confirmation

  • Once your order is placed, you will receive an order confirmation email with details of the products you ordered and the shipping method selected.
  • A second email or message will be sent to confirm the shipment, including the expected delivery date.

6. Delivery Issues

  • If you encounter any issues with your delivery, such as damage or non-delivery, please contact us within 7 days of receiving your order so that we can resolve the issue.
  • If the delivery address is incorrect or incomplete, resulting in a failed delivery, the customer will be responsible for any additional shipping charges.

7. Tracking Your Order

  • You will receive an email with tracking information once your order has been shipped. You can use this tracking number to monitor the status of your delivery.
  • For COD orders, the tracking number will also include the expected time of payment collection.

8. Damaged or Defective Items

  • If your order arrives damaged or defective, please contact our customer service team within 7 days of receiving the product. We will guide you through the process for returning or replacing the item.

9. Delays

  • Delivery times are estimates and while we strive to meet them, Beckett Voyage is not responsible for delays caused by factors beyond our control, such as weather, carrier delays, or other unforeseen circumstances.
  • If there is an unexpected delay, we will notify you as soon as possible.

10. Contact Us For any questions regarding shipping or if you experience issues with your order, please contact us at: [email protected]